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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth`s most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You`ll also hear us say that at Amazon, it`s always Day 1. What do we mean? That our approach remains the same as it was on Amazon`s very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
Get Satisfaction makes a network of customer support forums where customers can post their own questions, idea, problems, or conversations about a product. They have seeded the network with boards for over 200 companies. If a company wishes, they can claim their companys board and put their own employees on to moderate the boards.
DogVacay is the largest and fastest growing online and mobile community of pet care providers. The company has over 20,000 vetted pet sitters across the U.S. and Canada. It`s a safe, convenient, and superior way to make sure your best friend is in good care while you’re away. All reservations include premium medical coverage, 24/7 customer support, and daily photo updates. Our sitters offer daycare, grooming, walking, and other services too. DogVacay has booked millions of stays and racked up hundreds of thousands of 5-star reviews. The company has raised $47 million in funding from top-tier venture capitalist firms including Benchmark and Andreessen Horowitz. We work in large, bright, dog-friendly office in the heart of Santa Monica just blocks from the beach. Our 90+ employees across Customer Care, Engineering, Product, Marketing, Operations, and Finance love playing with dogs at work every day! Our key investors include Benchmark Capital’s Bill Gurley (Uber, Zillow, GrubHub) and Foundation Capital’s Charles Moldow (Lending Club, Adroll). Founder and CEO is Aaron Hirschhorn, UCLA MBA and the first-ever DogVacay sitter. Visit www.dogvacay.com/press to read hundreds of articles by leading publications: USA Today, NBC, Huffington Post, FOX, WSJ, ABC, Forbes, New York Post, Inc, The Economist, and others.
Catalina`s personalized digital media drives lift and loyalty for the world`s leading CPG retailers and brands. Catalina personalizes the consumer`s path to purchase through mobile, online and in-store networks powered by the largest shopper history database in the world. Catalina is based in St. Petersburg, FL, with operations in the United States, Europe and Japan.
Founded in April of 2008 and based in St. Louis, MO, aisle411 is a trusted indoor location services platform for major global leading retailers. For shoppers, aisle411 makes shopping in-stores easier, allowing them to map products, offers and lists by aisle location, as well as discover unique information based on a shopper’s in-store location. For retailers, aisle411 offers a mobile in-store location services platform that allows them to reach shoppers at the shelf, with context and location relevant information that enhances the shopper experience. aisle411’s proprietary, first-of-its-kind indoor retail mapping and location service and mobile platform allows shoppers to easily navigate through retail stores to find exactly what they want quickly by collecting, organizing and monetizing retailers’ product inventory, location data, and enterprise software space planning systems and store maps. aisle411 has also partnered with leading indoor positioning technology providers to provide shopper positioning services that drive merchandising insights and allow for engaging shopper experiences. The service ultimately drives higher customer satisfaction and a deeper level of engagement between the retailers and its customers by —simplifying the shopping experience.