What Happened?
Kansas City, Missouri-based Service Management Group Appointed Shawn Nagase as Chief Technology Officer
About the Company
SMG (Service Management Group) partners with more than 450 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform competitors. Strategic solutions include omniCXTM, Brand Research, and Employee Engagement. SMG evaluates 200 million surveys annually, across 130 countries.
About the Person
Shawn Nagase is Chief Technology Officer at Service Management Group. Previously, Shawn held various senior IT leadership roles in the industry.
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