CTOs on the Move

Service Management Group

www.smg.com

 
SMG (Service Management Group) partners with more than 450 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform competitors. Strategic solutions include omniCXTM, Brand Research, and Employee Engagement. SMG evaluates 200 million surveys annually, across 130 countries.
  • Number of Employees: 250-1000
  • Annual Revenue: $10-50 Million
  • www.smg.com
  • 1737 McGee Street
    Kansas City, MO USA 64108
  • Phone: 800.764.0439

Executives

Name Title Contact Details
Shawn Nagase
Chief Technology Officer Profile
Fred Gruhn
Director, Security Compliance Profile

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