What Happened?
Austin, TX-based Zacoustic Appointed Mark Ferrel as Chief Technology Officer
About the Company
Zacoustic is an innovative customer experience management big data and analytics Software-as-a-Service (SaaS) tool. Its globally patented Customer Calibration process enables agents to accurately predict customer survey responses key to organizations` strategic objectives. With Zacoustic, executives drive more insightful and impactful process, policy, product, and technology decisions while operations leadership responds agilely to real-time customer experiences. Zacoustic is a global company based in Austin, TX.
About the Person
Mark Ferrel is Chief Technology Officer at Zacoustic. Previously, Mark held various senior IT leadership roles in the industry.
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