What Happened?
Daly City, CA-based Genesys Appointed John Hernandez as Senior Vice President and General Manager of Genesys Engage
Date of management change: April 28, 2020
Daly City, CA-based Genesys Appointed John Hernandez as Senior Vice President and General Manager of Genesys Engage
Genesys powers more than 25 billion of the world`s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry`s #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.
John Hernandez is Senior Vice President and General Manager of Genesys Engage at Genesys. Previously, John held various senior IT leadership roles in the industry.
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