What Happened?

About the Company

IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world`s most advanced servers and supercomputers. Utilizing its business consulting, technology and R&D expertise, IBM helps clients become ""smarter"" as the planet becomes more digitally interconnected. IBM invests more than $6 billion a year in R&D, just completing its 18th year of patent leadership. IBM Research has received recognition beyond any commercial technology research organization and is home to 5 Nobel Laureates, 9 US National Medals of Technology, 5 US National Medals of Science, 6 Turing Awards, and 10 Inductees in US Inventors Hall of Fame. The company was behind the inventions of the PC; SABRE travel reservation system; UPC codes, Watson, the Jeopardy!-playing computing system, and much more.

About the Person

Lori Fisher is Director of Information Management User Technology at IBM's Silicon Valley Laboratory, leading a multi-disciplinary organization with worldwide responsibility for user experience, information development, globalization, and accessibility for the information management product portfolio in IBM's Software Group. She is a leader in the corporate-wide Information Development Advisory Council and co-chair of the IBM-wide User Experience Executive Council. She developed and taught two of the core courses in a certificate program in Advanced Technical Communication at University of California Extension for almost two decades. She has served on the STC Nominating Committee, chaired the STC Quality SIG, held multiple elected positions on the local Silicon Valley STC chapter Administrative Council, and judged in various STC competitions. She served a 2-year term as Secretary of STC on the international STC Board of Directors. She is a Fellow of STC in the Silicon Valley Chapter. She received a BA in English and German from Hartwick College in Oneonta New York in 1980, and an MA in Expository Writing from University of Iowa in 1983. She spent 1980-81 at the University of Giessen in Germany on a Fulbright Scholarship. She has a Master's Certificate in Project Management from George Washington University.