What Happened?
Burbank, CA-based Providence Health hired Doug Jones as Chief Information Officer
About the Company
As the third largest not-for-profit health system in the United States, we are committed to providing for the needs of our communities – especially for those who are poor and vulnerable – across Alaska, California, Montana, Oregon and Washington. Our system includes more than 73,000 caregivers (all employees) serving in a diverse range of ministries from birth to end of life, including acute care, physician clinics, long-term and assisted living, palliative and hospice care, home health, supportive housing and education. We operate 34 hospitals, 475 physician clinics, 22 long-term care facilities, 19 hospice and home health programs and 693 supportive housing units in 14 locations. Our health plan serves our caregivers and other large employer groups covering 390,000 members. On any given day, we care for more than 1,200 people in our long-term care settings, more than 4,000 in our hospitals and more than 15,000 in our clinic settings. Daily, we serve more than 7,000 people in our many home health and palliative care programs and almost 800 in supportive housing. We touch more than five times as many lives in non-acute settings as we do in the traditional hospital setting.
About the Person
Doug Jones is the new regional chief information officer (RCIO) for KentuckyOne Health. Doug comes to CHI most recently from independent consulting where he helped health care clients with IT strategy, mergers and acquisitions, and clinical informatics. Prior to consulting, Doug was the CIO for the California Region of Providence Health and Services. During his time at Providence, Doug was responsible for IT support for five hospitals, two extended care facilities, two hospices, a medical foundation and a high school. During this time, he completed an IT department rebuild, implemented a successful governance structure and process, standardized regional technologies, built and implemented a five-year IT strategy design and implementation, converted five hospitals from separate Meditech Magic platforms to a standard Meditech 6.0 platform, developed and implemented a subsidized physician electronic medical record program, supported hospital acquisitions, increased employee morale and built a high-performing IT team. Doug’s experience includes working for Kaiser Permanente, Cedars-Senai Medical Center, MemorialCare Health System, Dearbour Advisors and First Consulting Group. He has served as a member of the American Medical Informatics Association since 1983 and is a member of Health Information Management Systems Society, College of Healthcare Information Management Executives, CHIEF – Group of Southern California CIOs and The Advisory Board. Doug is a Computerworld 100 Premier IT Leaders Award recipient. Doug has more than 30 years’ experience in health care, 23 of those years in IT. He holds a bachelor’s degree in biology from Haverford College in Haverford, Pa., and a Master of Science in health policy and management from Harvard University, Cambridge, Mass. Doug began his new role March 31, 2014. He takes the reins from Debbie Mullins, interim RCIO, who will continue to serve as the ITS site director for the Louisville market facilities.
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