| Name | Title | Contact Details |
|---|---|---|
Louisa Wong |
Chief Operating Officer | Profile |
We help companies and brand owners predict customer behavior. Founded in 1984, our original focus was on providing unique and timely customer insights to the Automotive industry. We were the first company to develop an interactive customer follow-up program for the Automotive industry, set the foundation for survey-driven customer loyalty programs and pioneered an auditable and interactive way to track dealership performance. As the customer interaction with brands continues to evolve, so does our solution, ensuring that our clients are always on the forefront of managing the customer experience and leveraging the latest tools and technologies. We have expanded our work into other industries including Travel and Hospitality, Retail, Telecommunications, and Financial Services. Our work has evolved but our intent has not changed: to provide meaningful and actionable customer insight to our clients and to provide innovative tools and technologies for companies to manage their brands and their customers.
Day One is a creative communications agency with the ambition of stopping the world in its scroll with stories that earn a place in culture. Our Shape, Share, Fuel approach to storytelling is founded on the belief that no one shares “content,” they share stories.
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People are already talking about your brand, your products and your services. Fact is, your story is out there and, if you want any control over what`s being said, you need to be the one telling it. At INK, we work as your strategic partner to produce an authentic narrative based on who you are and what your audience truly cares about. Then we activate your brand with smart and engaging content that simply cannot be ignored. Whether your brand wants to change the world or simply change people`s minds, we challenge ourselves to uncover strategic insights that will help you get there.
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