What Happened?
San Jose, CA-based ServiceAide Appointed Bill Guinn as Chief Technology Officer
About the Company
ServiceAide is a leader in intelligent chatbots called virtual agents, that make service and support more productive and intuitive for customers and support teams. The companys AI-powered virtual agent called Luma engages end users through a simple, conversational interface to understand and expedite service requests, automate service delivery and improve the customer experience. The company also offers a multi-function IT Service Management platform used by companies around the world to effectively manage the delivery and support of IT services. ServiceAide was selected as a leader in a recent Forrester Research New Wave™ report on Standalone Chatbots For IT Operations.
About the Person
Bill Guinn is Chief Technology Officer at ServiceAide. Previously, Bill held various senior IT leadership roles in the industry.
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