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WhatCounts is an email marketing and personalization platform empowering marketers to elevate customer targeting and daily email strategy and execution. With WhatCounts, marketers can seamlessly fold data into their marketing campaigns to create personalized, 1:1 customer experiences across channels, such as email, social, SMS, and Google Display Networks. Whether working within our SaaS platform or with our full-service digital agency, our team is committed to helping you reach your marketing goals and increase retention, brand affinity, and revenue.
ACCENT Marketing Services is the performance marketing company for brands that are passionate about keeping and growing customers. Our data-driven approach combines the right tools, strategies and resources to help brands get the most out of their customer relationships. And our Continuous Engagement Improvement℠ process is proven to transform customer service touch points into powerful relationship and brand-building tools. Since 1993, ACCENT has helped world-renowned brands acquire, support, retain and grow customers at every lifecycle stage. Today, we provide expert guidance to help our clients engage with their customers in the digital, social, interactive and real-time world. By consistently delivering personalized and engaging customer experiences, we have turned clients like BJ’s Wholesale Club into a Forrester Top 10 Customer Experience firm and helped a Fortune 100 telecommunications client move from worst to first in customer service. Whether consumers are on the phone, online or in the social cloud, ACCENT ensures our clients are part of the conversation. Because every time a customer interacts with your brand, it’s an opportunity.
Mapp is a leading provider of insight-led customer experiences. Thanks to customer intelligence and marketing analytics, companies can easily and effectively gain data-driven customer insights across all channels in order to trigger highly personalized marketing activities. Customers benefit from AI-supported forecasting models that enable targeted and self-optimizing cross-channel campaigns. Automated messages are sent via the most suitable marketing channel, at the right time, with the optimal contact frequency. Thanks to advanced one-to-one personalization, the highest levels of engagement and long-term customer loyalty are achieved. Mapp has global offices in six countries. More than 700 companies rely on Mapp, including Ella`s Kitchen, Expert, Freesat, Lloyds Banking Group, MyToys, Pepsico, Quint, The Entertainer and Qantas.
Next Practices Group is an ecosystem of creative problem solvers and emerging technologies. We work together to unlock organizations and their growth opportunities.
Strategic America is one of the leading companies in the Business Services sector.