| Name | Title | Contact Details |
|---|
20 years of transformation, change, innovation, and adaptation. We saw tech emerge and disappear, trends come and go and customer expectations change and grow. Today more than ever, our clients count on us to be new every day. As an innovation partner, they rely on our experience and expertise dealing with continuous transformation and resilient adaptation. We help them answer and exceed customer expectations in an hyper-personalized landscape, keep them on the offense, and have their brand differentiate through customer experience. From 20 years till now, and from offices in Rotterdam, New York, and San Francisco, we can proudly say we are still living our mission: Transforming brands through exceptional digitalism.
SMG (Service Management Group) partners with more than 450 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform competitors. Strategic solutions include omniCXTM, Brand Research, and Employee Engagement. SMG evaluates 200 million surveys annually, across 130 countries.
M2J Think Box is a software and app development company, specializing in enterprise software, innovative mobile applications and products designed for unique business processes. Our industry-first applications and products such as Vidual, My HubPass, Customer Vine, GolfCliq, CloudText and TouchTop are revolutionizing how individuals and companies work, play and communicate. M2J Software is currently being utilized by several Fortune 500 companies including Cigna who currently operates their Cigna Plus Savings web site on our Customer Vine platform to manage their call center, recurring billing and fulfillment. Our partners lead from more than 30 years of experience in software development, marketing and consulting. This allows M2J Think Box to offer unique and thoroughly designed solutions that adhere to today's changing environment.
We partner with founders & CEOs of the world`s most innovative companies to realize transformational growth through excellence in marketing. Together we will build the world`s most influential brands.