What Happened?
Memphis, TN-based ServiceMaster has Promoted Tim Haynes as Chief Information Officer
Date of management change: December 04, 2013
Memphis, TN-based ServiceMaster has Promoted Tim Haynes as Chief Information Officer
ServiceMaster (NYSE: SERV) solves the homeowner`s dilemma. Every day, we visit more than 75,000 homes and businesses through our extensive service network of expert professionals. Technology powers our trusted experts to engage with customers so they can order, buy and receive services when, where and how they want them. Our well-recognized brands includes American Home Shield (home warranties), AmeriSpec (home inspections), Furniture Medic (furniture repair), Merry Maids (residential cleaning), ServiceMaster Clean (janitorial and residential floor cleaning), ServiceMaster Restore (disaster restoration) and Terminix (termite and pest control). We serve residential and commercial customers through an employee base of approximately 13,000 company employees and a franchise network that independently employs an estimated 33,000 additional people. The company is headquartered in Memphis, Tenn. Go to www.ServiceMaster.com for more information about ServiceMaster or follow the company at twitter.com/ServiceMaster or facebook.com/TheServiceMasterCo.
Tim Haynes joined ServiceMaster in 2012 and in 2013 stepped into the role of senior vice president and chief information officer, with full responsibility for guiding IT strategy to support improving the customer experience including IT vendor selection and management; PCI compliance; enhancements to our websites and social media capabilities; and helping to drive growth through more effective use of our IT systems and resources. Haynes previously served as vice president of information technology for the American Home Shield, ServiceMaster Clean and Merry Maids business units of ServiceMaster. Prior to joining ServiceMaster, he served as the general manager IT for global sales finance for Nissan Motor Limited and lead infrastructure services group for Nissan Americas. Before Nissan, he served as the director, application development, for General Motors Acceptance Company, the financing arm of GM. Haynes also worked in various roles managing human resources systems for Accenture and customer service systems for Global Crossing. Haynes holds a bachelor’s of business administration degree in computer information systems from Walsh College of Accountancy and Business Administration and a master’s of science degree in information technology from Carnegie Mellon University.
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