What Happened?
Atlanta, GA-based Delta Airlines hired Theresa Wise as CIO.
About the Company
Delta Air Lines serves more than 160 million customers yearly. Delta was named by Fortune magazine as the most admired airline worldwide in its 2013 World`s Most Admired Companies airline industry list, topping the list for the second time in three years. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 328 destinations in 64 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. Including its worldwide alliance partners, Delta offers customers more than 15,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-LaGuardia, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita.
About the Person
Theresa Wise is senior vice president and chief information officer of Delta Air Lines. Under Theresa’s leadership, Delta integrated technology systems and business readiness plans following its merger with Northwest, combining more than 1,200 IT systems in what has become recognized as a blueprint for airline mergers. Today, Theresa leads a team of more than 2,000 professionals who innovate and leverage technology solutions to enhance the customer experience with Delta. In 2011, “Minneapolis / St. Paul Business Journal” named Theresa “CIO of the Year” in recognition of her lifetime of work in Information Technology and leadership through the Delta, Northwest integration process. Most recently, Theresa served as Northwest’s senior vice president and chief information officer, overseeing the airline’s IT group. As an intern with Northwest, Theresa was credited with inventing the new crew scheduling logic which the airline rapidly adopted. She formally joined the company in 1993 as a full-time employee. Prior to her appointment as vice president – Information Services, she held a variety of positions in IT and Operations Research. Theresa graduated from St. Olaf College with a Bachelor of Arts degree in mathematics and chemistry and holds a Ph.D. and Master of Science degree in operations research and applied math from Cornell University. She is an active supporter of the arts, having served on the board of the Children’s Theatre Company, as a member of the board of the Science Museum of Minnesota and as a violinist with the Bloomington Symphony Orchestra.
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