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We help companies and brand owners predict customer behavior. Founded in 1984, our original focus was on providing unique and timely customer insights to the Automotive industry. We were the first company to develop an interactive customer follow-up program for the Automotive industry, set the foundation for survey-driven customer loyalty programs and pioneered an auditable and interactive way to track dealership performance. As the customer interaction with brands continues to evolve, so does our solution, ensuring that our clients are always on the forefront of managing the customer experience and leveraging the latest tools and technologies. We have expanded our work into other industries including Travel and Hospitality, Retail, Telecommunications, and Financial Services. Our work has evolved but our intent has not changed: to provide meaningful and actionable customer insight to our clients and to provide innovative tools and technologies for companies to manage their brands and their customers.
Helping Business THRIVE. Through all things marketing. Your marketing should be the secret sauce, ever elusive unicorn, and magic bullet that your company has been waiting for. Bottom line, it should be bringing you that money. Marketing should be there to help your business, in whatever that means for you. Every single month you should be able to point to dollars that each campaign, channel, and investment has earned you. Your sales people should see marketing as an ally working to increase closing rates. Marketing isn`t an additional expense, it`s a necessity. Madison Taylor Marketing aims to dramatically impact organizations through the strategic use of marketing. We believe that with the right marketing organizations can accomplish anything. Our passion is to partner with you to do just that.
KBM Group is one of the leading companies in the Business Services sector.