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NCO is an industry leader in providing clients with successful business process outsourcing (BPO) solutions. Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since NCO's inception in 1926, our goal has remained constant - to reduce client operating expenses, increase cash flow, and improve their customers' experience. Our best-in-class, results-driven reputation, strong financial track record, and proven business model makes NCO the choice for BPO solutions. To meet and surpass the growing and complex needs of our clients, NCO's services support essential functions across key portions of the customer lifecycle, including acquisition, growth, care, resolution, and retention. NCO provides its services through Customer Lifecycle Management, a unique customer-driven model that delivers our optimal performance, leading-edge technology, proven efficiency, and exceptional quality. NCO operates a global network of over 100 operations centers running on a centralized data platform with the flexibility to respond to a rapidly changing marketplace, and to scale operations to meet client specifications. Our clients are empowered to successfully address immediate business needs, while enabling long-term growth across the entire customer lifecycle. Like us on Facebook.com/ncogroup Follow us on Twitter.com/ncogroupinc Specialties CRM, Credit & Collections, BPO, Outsourcing, Call Centers, Customer Care
Talent Management Alliance LLC (TMA) is a global knowledge-exchange network dedicated to the advancement of strategic talent management and leadership development practices. Our mission is to provide a resource for business leaders around the world to find information and services to help recruit and develop the best employees and prepare their organizations for growth and increased revenue.
Fulcrum HR Outsourcing Solutions is a leading HR company that offers a range of services including human capital development and management solutions, business process outsourcing, executive search, training and development, and information technology.
HROIC is on a mission to deliver exceptional on-demand Human Resource consulting, staffing and expert witness services. HROIC provides Human Resource consulting services for start-up, fast-growth and large organizations and is comprised of a cross-functional team of HR professionals, investigators, expert witnesses, coaches, trainers and strategists. HROIC values candor, details, excellence, authenticity, the Beginner’s Mind, doing the right thing, making mistakes valuable and seeking first to understand in everything we do. Our inter-disciplinary team collectively offers centuries of HR, employment law, corporate culture, recruiting, managerial intelligence, workplace investigation, strategic growth and expert witness experience. Ellie the HROIC Elephant We are often asked why we chose an elephant to symbolize the HROIC spirit. Elephants are wise and have good memories; we make mistakes valuable, remember our lessons and impart this guidance on clients. Elephants are loyal and protective; HROIC too is fiercely protective and supportive of clients. We have all experienced the awkward feeling of navigating around an “elephant in the room.” HR professionals and employment attorneys especially can relate to having to address challenges that result from the inability to effectively deal with an “uncomfortable situation” or lead a “difficult conversation”. At HROIC, we transform workplace “elephants in the room” into opportunities to grow, learn, professionally develop and achieve excellence. How does one eat an elephant? One bite at a time, of course. HROIC is often asked to untangle complicated workplace challenges or discover unrealized employee-based potential. Initially, clients sometimes feel overwhelmed by poor leadership, low morale, pummeling employee engagement and looming litigation. Regardless of the size or nature of the engagement, HROIC’s process is consistent each step of the way.
BroadStaff is a national staffing firm that specializes in Tech & Telecom talent solutions, both contract and direct. They provide staffing and recruiting services for the wireless, telecom and connected technology space.