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USAN helps companies profitably engage customers and deliver amazing omnichannel experiences with the industry`s best cloud and hybrid customer engagement solution. From traditional telephone interactions to web-based communications including chat, email and social, USAN`s portfolio of contact center applications gives businesses infinite flexibility in the way they engage customers across channels. In addition to hosted ACD, IVR, WFM, Quality Management and Agent Desktop, USAN offers back-office integration and business process automation powered by a sophisticated omnichannel rules and workflow engine. All built upon a fifth-generation, carrier-grade infrastructure that delivers the highest availability in the industry, with proven scalability to support the largest enterprises.
Socrates AI makes employee interaction with enterprise systems productive, engaging, and secure. Socrates works between your people, applications, and services to answer questions, automate tasks, escalate and improve employee engagement. Simplicity- personally & professionally.
The Rainmaker Group is the market leader in profit optimization solutions for the Gaming and Hospitality and Multifamily Housing industries. Rainmaker leverages cutting-edge research in order to bring customers the most sophisticated solutions to their revenue management and profit optimization challenges. Adopted by industry leaders and niche players alike, Rainmaker`s software products provide clients a strategic advantage in achieving the highest profitability from their assets. At Rainmaker, it is not just our sophisticated and innovative software that has allowed us to gain market leadership and client loyalty. It is also our deep experience and expertise, our belief in hiring from within the industries we serve, our emphasis on continuous research and innovation, and our fierce commitment to serving customers.
We build software platforms that organizations use as essential pieces of their operations. Our products include BrickFTP and Vae Platform, which have over 2,000 enterprises, small businesses, and governmental entities as paying customers.
Summersault LLC is a Richmond, IN-based company in the Software and Internet sector.