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Looking for phone and internet service in your area? Blackfoot is your local internet provider, connecting homes and businesses in Montana and Idaho.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Webscale is the Cloud Platform for Modern Commerce, offering security, scalability, performance and automation for global brands. The Webscale SaaS platform leverages automation and DevOps protocols to simplify the deployment, management and maintenance of infrastructure in multi-cloud environments, including Amazon Web Services, Google Cloud Platform, and Microsoft Azure. Webscale powers Fortune 1000 brands and thousands of other B2C, B2B, and B2E ecommerce storefronts across 12 countries and has offices in Santa Clara, CA, Boulder, CO, San Antonio, TX, Bangalore, India and London, UK.
Marlabs helps drive digital agility for our clients. We deliver innovative business solutions using digital technologies such as cloud, mobile, analytics, Internet of Things, and social. With a dedicated team of over 2,100 associates, a network of delivery centers in USA, Canada, Mexico, and India, and strong partnerships with industry leaders, Marlabs offers a wide range of IT services across industries. Through our emphasis on quality driven by CMMi, PCMM, ISO 9001-2000, ISO 27001, and SSAE 16 Type II best practices and a customer- centric client engagement model, Marlabs has achieved a dependable track record of meeting high standards of excellence in every customer engagement. This has resulted in several awards and recognitions, including being consistently ranked as one of the best places to work in New Jersey. Marlabs is headquartered in New Jersey, United States. Industries Served: Healthcare, Life Sciences, BFSI, Airline Services, Energy and Utilities, Education, Retail, Media and Government Technology Solutions: Cloud Computing , Mobile, BI-Analytics, Microsoft, Java, IoT, Oracle, Java, SAP Services: Application Development and Maintenance, Cyber Security, Infrastructure Services, Testing, Packaged Implementation & Support, Product Engineering, Digital Asset Management. Disclaimer: This is the official LinkedIn page of Marlabs Inc. and is created and maintained by the Marlabs marketing team. Marlabs believes that the information contained in this page is authentic and accurate as of its publication date. However, such information is subject to change without notice and Marlabs shall not be liable for any loss resulting from reliance upon such information.
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