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COPILOT is a world class, omni-channel, live engagement and live conversion software platform (SaaS/PaaS) that unlocks customer engagement, customer conversion and customer loyalty while simultaneously driving revenue opportunities by utilizing our four simple pillars: We Engage, Convert, Monetize and Measure... COPILOT is the first of its kind engagement and conversion platform that unifies secure, persistent, real-time, mobile first, desktop friendly, Text Chat, HD Video Chat, SMS, Click2Call, VOIP, Secure Custom Payments, E-Commerce Functionality, Time Tracking, Co-Navigation, Instant Agent Transfers, Services On Demand, and much more... With one line of code installed in your website, our proprietary platform enables your organization to become an engagement and conversion machine. Your agents connect to the platform using best in class desktop apps and mobile apps that allow them to work smarter and not harder and are provided with at a glance details and activity across all of your websites. The COPILOT platform is designed to connect you with customers faster than ever before in an elegant, intuitive and exciting way. The entire COPILOT platform was written as a scalable, secure, real-time, cloud powered, software platform and this allows us to deliver the fastest and most secure technology and the best customer experience available in the industry. The COPILOT platform is basically a culmination of several proprietary systems and technology portfolio assets that have been woven together to power a universal, multi-channel platform that can work in any vertical, any market and any industry. COPILOT allows you to instantly drive demand and provide incredible high-touch customer service at the click of a button 24x7. COPILOT is a flexible platform that allows us to customize and cater it to your specific needs and also provides opportunities for turn-key platform licensing, resale opportunities, and VAR opportunities
Connect with your customers wherever they are, through any communication channel with Vocalcom Cloud Contact Center Solutions. Created in 1995, Vocalcom is a provider and world leader of omnichannel cloud contact center software solutions for customer service, sales/telemarketing, and debt collection. Our award-winning solution helps businesses deliver effortless omnichannel customer experiences - across voice, email, webforms, chat, instant messaging and social media - and drive more effective outbound call campaigns. Give your agents a more comfortable set-up and reduce the need for training with a contact center solution featuring a highly intuitive, unified interface and a comprehensive overview of the customer journey across all communication channels. Vocalcom`s open platform easily integrates with your CRM and business applications to boost your productivity and give your customers a richer and more personalized experience. Additionally, our unique CTI solution developed natively in Salesforce makes it easy to manage your contact center and all your omnichannel customer interactions in Salesforce. Spanning 47 countries and 5 continents, Vocalcom is trusted by more than 1,400 customers to orchestrate over 1 billion customer interactions per year in the cloud and on-premise. Vocalcom`s customers include HSBC, Axa, Comdata, Renault, BNP, Nespresso, FC Barcelona, Vodafone, Allianz, Office Depot and many more.
Aptean is one of the world`s leading providers of purpose-built, industry-specific software that helps manufacturers and distributors effectively run and grow their businesses. With both cloud and on-premise deployment options, Aptean`s products, services and unmatched expertise help businesses of all sizes to be Ready for What`s Next, Now®. Aptean is headquartered in Alpharetta, Georgia and has offices in North America, Europe and Asia-Pacific.
Contentstack – the pioneer in API-first, headless CMS technology – accelerates and simplifies content management across today`s and tomorrow`s digital channels, including web, mobile and IoT.
OA Solutions is a Victoria, BC-based company in the Software and Internet sector.