What Happened?

About the Company

For nearly 30 years, Press Ganey`s mission has been to support health care providers in understanding and improving the entire patient experience. As a strategic business partner to more than 10,000 health care organizations across the country and across the continuum of care, we are the leader in helping create continuous, sustainable improvement. Headquartered in South Bend, Indiana, Press Ganey serves clients nationwide with locally based teams of associates to ensure strong client connections and relationships. As a result, Press Ganey is acutely aware of the challenges and opportunities unique to specific providers and their communities. Our associates are professionals, deeply rooted in health care and strongly committed to our clients` success. Whether it`s in the hospital, medical practice, ambulatory or home care setting, we partner with clients to create and sustain a high-performance environment to ultimately improve the patient experience. Our comprehensive suite of health care solutions helps clients meet their goals of improved quality, better care and lower costs. Press Ganey provides both ongoing advisory services and consulting in all phases of performance improvement. Our patient experience advisors are uniquely trained and skilled to identify areas of opportunity and help clients implement targeted improvement plans. Our consultants, whose health care experience is a true differentiator, work in partnership with organizations to identify and implement best practices across their operations. Simply put, we are vested in our clients` success, and dedicated to helping understand and improve every dimension of the patient experience.

About the Person

Suda Suvarna joined Press Ganey as the Chief Information Officer in 2013 and brings with him extensive global technology leadership experience across multiple industries. As CIO, Suda is responsible for IT strategy and innovation, leading the team in efforts to deliver best-in-class business intelligence and analytics, technology and service operations. He is dedicated to delivering forward thinking and reliable solutions for Press Ganey’s clients in their mission to provide the best patient experience across the care continuum. Prior to joining Press Ganey, Suda served as Vice President of Information Technology at Ascension Health, the third largest health care provider in the U.S with more than 150,000 associates across 1,500 locations nationwide. Suda was responsible for leading the development and implementation of technology strategy, architecture, design and standards, ensuring successful implementation and support for the technology solution for one of the largest business/operational transformations in the health care industry.