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We help companies and brand owners predict customer behavior. Founded in 1984, our original focus was on providing unique and timely customer insights to the Automotive industry. We were the first company to develop an interactive customer follow-up program for the Automotive industry, set the foundation for survey-driven customer loyalty programs and pioneered an auditable and interactive way to track dealership performance. As the customer interaction with brands continues to evolve, so does our solution, ensuring that our clients are always on the forefront of managing the customer experience and leveraging the latest tools and technologies. We have expanded our work into other industries including Travel and Hospitality, Retail, Telecommunications, and Financial Services. Our work has evolved but our intent has not changed: to provide meaningful and actionable customer insight to our clients and to provide innovative tools and technologies for companies to manage their brands and their customers.
Latcha + Associates is an all-inclusive marketing and production company that specializes in the customer lifecycle. There are 220 of us who make up our well-oiled machine. We are innovators, risk takers, problem solvers, storytellers, creators, strategists and analysts – all strong in our convictions, and dedicated to helping our clients do things others simply discuss. From brand identity, print and video, to typesetting, retouching, photography, computer-generated imaging, app development software programming, database managing and development of emerging technologies, we do it all – and all in house. Our mission has always been to be the partner that our clients depend on, and we do that by executing flawlessly. How? Because our teams are not held back by a big-name corporation and its stifling politics. We have no stockholders or committee-think. Just a master maker who believes in that mission – and in creating communications that stir the imaginations of consumers.
Part of the IPG agency network, we have over 27 offices on six continents with more than 2,000 amazingly talented people in our family working together. And, it`s kind of awesome to be a part of a company working with some incredible brands, including American Express, Coca-Cola, Mondelez, Microsoft, Walmart, William Grant & Sons and more.
BCW (Burson Cohn & Wolfe) is one of the world`s largest full-service global communications agencies. BCW delivers digitally and data-driven creative content and integrated communications solutions grounded in earned media and scaled across all channels for clients in the B2B, consumer, corporate, crisis management, CSR, healthcare, public affairs and technology sectors. BCW is a part of WPP, the world`s leader in communications services.
William Thomas Digital is one of North America`s leading Digital Messaging, CRM and personalized experiences agencies. We help organizations of all sizes develop powerful customer relationships, by delivering increasingly individualized messages across Email, Mobile Push, SMS, Social, Web, Marketing Automation and Chat. Some of North America`s most successful brands in the Loyalty, Retail, CPG, B2B, and financial services sectors work with William Thomas Digital`s CRM subject matter experts to create lasting relationships, increase lifetime value, capture wallet share, build loyalty and elevate their brand above competitors. Some of those brands include: Scene+, Loblaw, Scotiabank, Rogers, Shopify and more.