| Name | Title | Contact Details |
|---|
Vermont Panurgy Corporation is a South Burlington, VT-based company in the Software and Internet sector.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Idera is a leading provider of IT performance monitoring solutions. Our products help database administrators, sysadmins, application owners and network engineers improve the health, availability and performance of their IT systems. More than 13,000 customers around the world – including many Fortune 1,000 enterprises, government agencies, and some of the world`s largest datacenters and cloud infrastructure providers – rely on Idera products to keep their systems optimized and IT operations running smoothly.
ProductsEnd-to-end Clinical Trial Solutions - DATATRAK s products offer proven solutions for conducting clinical trials.
Enveyo is the leading provider of logistics data management, visibility, and shipping optimization software, helping shippers and 3PLs move their logistics forward through data-driven technology. From shipment analytics and automated carrier selection to post-purchase delivery experience management and carrier auditing, Enveyo is the only suite deploying solutions across the logistics lifecycle. Powered by a robust, enterprise data management platform, Enveyo Insights, Modeling, Cloudroute, Alerting, and Audit solutions enable organizations to make business-transforming shipping decisions.