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ACCENT Marketing Services is the performance marketing company for brands that are passionate about keeping and growing customers. Our data-driven approach combines the right tools, strategies and resources to help brands get the most out of their customer relationships. And our Continuous Engagement Improvement℠ process is proven to transform customer service touch points into powerful relationship and brand-building tools. Since 1993, ACCENT has helped world-renowned brands acquire, support, retain and grow customers at every lifecycle stage. Today, we provide expert guidance to help our clients engage with their customers in the digital, social, interactive and real-time world. By consistently delivering personalized and engaging customer experiences, we have turned clients like BJ’s Wholesale Club into a Forrester Top 10 Customer Experience firm and helped a Fortune 100 telecommunications client move from worst to first in customer service. Whether consumers are on the phone, online or in the social cloud, ACCENT ensures our clients are part of the conversation. Because every time a customer interacts with your brand, it’s an opportunity.
Market Force is the leading provider of customer intelligence solutions and has brought a fresh twist and new excitement to customer experience research. Specializing in creating and delivering unique customer experience improvement programs, we work with some of the world`s largest brands and retailers to help them stand out from the crowd. Utilizing KnowledgeForce, our leading edge, proprietary online live and dynamic customer intelligence platform, our clients are able to easily understand detailed, reliable and meaningful insights from genuine customers. Working in partnership with our clients, our analysts and marketing teams convey data, identify the biggest influences in customer experiences, offer opinions, actionable insights and practical communication to all levels of their businesses. Our programs measure, manage and improve customer experiences across all your customer touch points, leading to greater customer retention, improved average transaction values and increased customer advocacy.
Cramer-Krasselt is one of the largest independent, totally interconnected agencies in the country with over $500 million in billings and 69% of revenue from digital. With a mission to Make friends, not ads®, C-K has built a reputation for changing perception and behaviors that lead to purchasing action for brands. It`s how we helped Porsche achieve 11 years of consecutive record-breaking growth, how Corona became the #1 import and Pacifico grew 19% in a single year. We`ve done it by interconnecting an ever-expanding range of disciplines from strategic branding to digital, social, analytics, media/programmatic, SEM, PR, UX and more. Major brands include Alzheimer`s Association, Cedar Fair Entertainment Company (Knott`s Berry Farm, Cedar Point and additional properties), Cintas, Corona Extra, Marzetti Salad Dressing (plus 15 brands), Pacifico Beer, Porsche, Spirit Airlines and Tropicana.
Created in 1978, the California Avocado Commission strives to enhance the premium positioning of California avocados through advertising, promotion and public relations, and engages in related industry activities. California avocados are cultivated with uncompromising dedication to quality and freshness, by more than 3,000 growers in the Golden State. The California Avocado Commission serves as the official information source for California avocados and the California avocado industry.
VivaKi was established in 2008 to accelerate the digital transformation and expertise of Publicis Groupe and its agencies. Today, we scale paid media, ad tech and data power to accelerate Publicis Groupe client growth. We provide Publicis Groupe with a competitive edge by empowering agencies through the offerings of our two divisions -- VivaKi Operating System (VOS) and VivaKi Exchange (VX).