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We help companies and brand owners predict customer behavior. Founded in 1984, our original focus was on providing unique and timely customer insights to the Automotive industry. We were the first company to develop an interactive customer follow-up program for the Automotive industry, set the foundation for survey-driven customer loyalty programs and pioneered an auditable and interactive way to track dealership performance. As the customer interaction with brands continues to evolve, so does our solution, ensuring that our clients are always on the forefront of managing the customer experience and leveraging the latest tools and technologies. We have expanded our work into other industries including Travel and Hospitality, Retail, Telecommunications, and Financial Services. Our work has evolved but our intent has not changed: to provide meaningful and actionable customer insight to our clients and to provide innovative tools and technologies for companies to manage their brands and their customers.
We are a multidisciplined mix of thinkers, innovators, visionaries, designers, developers, writers and strategists - who drive results. Lets start talking.
KBM Group is one of the leading companies in the Business Services sector.
We are a communications, creative services and digital strategy firm founded on three simple ideas: work with great brands, hire smart people, do great work. We seek opportunities to help clients crush competitors, upset the status quo and make history. If that describes your marketing goals, or you want to help us achieve those results for clients, please get in touch.
We create connected experiences that matter.