What Happened?
Redwood City, CA-based Gainsight Appointed Mickey Alon as Chief Technology Officer
Date of management change: October 15, 2018
Redwood City, CA-based Gainsight Appointed Mickey Alon as Chief Technology Officer
B2B companies have dramatically accelerated customer acquisition efforts by employing technology such as Salesforce.com, Marketo and Eloqua. But as more businesses are paid over time, customer acquisition is merely the beginning of the story. Thats why customer-driven enterprises are using Gainsight, the leading Customer Success Management solution, to proactively manage retention, reduce unexpected churn and identify upsell opportunities by leveraging big data analytics across sales data, usage logs, support ticket, surveys and other sources of customer intelligence.
Mickey Alon is Chief Product and Technology Officer at Vidmob. Previously, Mickey held various senior IT leadership roles in the industry.
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