What Happened?
Neenah, WI-based Alta Resources has Promoted Matt Nelson as Chief Information Officer
About the Company
Formed in 1995, privately held Alta Resources is a leading provider of customer management business process outsourcing (BPO) for many of the world`s best-known brands in a variety of industries, including consumer-packaged goods (CPG), health care and insurance, and entertainment. With its comprehensive service lines — care, sales, e-commerce, back office and fulfillment — working in tandem, clients can seamlessly integrate their core business processes through a single partner. In turn, Alta Resources helps clients improve and better manage their customer experiences across every touch point, online and offline, ultimately delivering results that provide sales growth and/or cost savings. With headquarters, a main campus and a fulfillment facility in Neenah, Wisconsin, Alta Resources has additional operations in Michigan, California, Florida and the Philippines.
About the Person
Born and raised in Central Wisconsin, Matt Nelson is our resident outdoorsman. In his free time, he enjoys waterskiing, biking, running, fishing and hunting (also reading, probably outside). Matt’s active disposition aligns perfectly with his daily responsibilities as CIO, for he actively oversees Alta Resources` global IT operations, infrastructure and future-growth strategy. Versed in technology, operations and strategy execution, Matt has an extensive background in information systems — more than 13 years — and plays a major role in driving our technology and information initiatives. In his eight-year tenure at Alta Resources, Matt has held various roles, including project manager, director of information technology and operations manager. Most recently, he spent three and a half years as the director of information technology infrastructure, giving him responsibility of, among others, a global team of engineers; technical strategy for computing infrastructure; and overall operations of secure computing resources, including network, servers and application-platform software. Prior to Alta Resources, Matt held information/technical roles at Miles Kimball Company and Thrivent Financial between 2001 and 2006. Matt received his Bachelor of Business Administration degree in management information systems (MIS) from the University of Wisconsin–Eau Claire. He is a current member of the Association for Information Technology Professionals and Help Desk Institute. In addition, Matt is a frequent speaker for University of Wisconsin Oshkosh’s MIS Capstone class and, similarly, has represented Alta Resources by speaking at technical conferences and tradeshows. Matt lives in De Pere with his wife Kim and daughters Ashlee (9) and Alexis (6).
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