What Happened?
Detroit, MI-based Quicken Loans has Promoted Linglong He as Chief Information Officer
About the Company
As a team member here, you`re empowered to build solutions that make life radically simple. Whether helping clients navigate the home buying process or creating new financial products, you join an organization that`s changing the face of lending – just as we have for over 30 years. What began as a summer experiment has become America`s largest mortgage lender,* with offices in Detroit, Cleveland, Phoenix and more. Over 17,000 professionals work for our suite of fintech services. Along with nearly 100 brands across industries from real estate to sports, we form the Rock Family of Companies – united by an obsession to find a better way for our clients, team members and communities. It`s more than an obsession, though. It`s also our purpose. Finding a better way is the only way. The results are clear: • We were the first lender to bring the mortgage process online. • For 8 years in a row, J.D. Power ranked Quicken Loans highest in the nation in customer satisfaction for Primary Mortgage Origination. And for the fifth year in a row, they ranked us highest for Mortgage Servicing.** • We develop technology that improves lives, like integrations that let you pay a mortgage using your voice. This wouldn`t be possible without our team members. Their drive has led us to the top-30 of FORTUNE magazine`s ranking of the 100 Best Companies to Work For list 15 years in a row. But awards can`t replace big ideas. That`s why we`re committed to a workplace where every voice is heard and all team members have the opportunity to become the best versions of themselves. That mission goes past our walls and into our communities, where we don`t just volunteer but also invest in ways that impact the world around us. We`ve revolutionized the fintech industry, but this is about more than mortgages. It`s about changing people`s lives. Join our team and change your own today. *Based on Quicken Loans data in comparison to public data records
About the Person
Linglong He is the CIO of Quicken Loans Inc. With more than 20 years of experience in IT, He is responsible for the overall vision and leadership for technology initiatives across the business. Since joining the company in 1996, she has served in many roles, including director of database and systems engineering, software engineer, Oracle DBA, Progress DBA and as a UNIX system administrator. Technology drives Quicken Loans, placing in the top-10 of Computerworld’s “100 Best Places to Work in IT” for three consecutive years and being listed in the magazine’s annual survey for eight consecutive years. Quicken Loans also ranked highest in “customer satisfaction” among all home lenders in the U.S. for the second consecutive year in a benchmark study of mortgage origination by J.D. Power and Associates, for 2010 and 2011. In partnership with several prominent technology companies in downtown Detroit, He leads “IT in the D,” a program that provides continued education and work experience for IT professionals and college students as they advance their technology careers. The program encourages those professionals to stay and contribute in the local community. Prior to joining Quicken Loans, He taught civil engineering for seven years in China. She earned her master’s degree in software engineering from the University of St. Thomas, and a master’s degree in Civil Engineering from Wuhan University with honors. She also obtained an undergraduate degree from Hohai University.
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