What Happened?
Chicago, IL-based United Continental Holdings has announced the resignation of Keith Halbert as chief information officer.
About the Company
United Airlines and United Express operate approximately 5,000 flights each day to more than 370 destinations throughout the world. With our more than 85,000 dedicated employees located worldwide, and the most comprehensive global route network in the industry, we`re committed to delivering excellent customer service and an enhanced travel experience. We operate from hubs in Chicago, Cleveland, Denver, Guam, Houston, Los Angeles, New York/Newark, San Francisco, Tokyo and Washington, D.C. We`re also a founding member of the Star Alliance network, which provides service to over 190 countries via 27 member airlines. We`re continuing to make large-scale investments in our onboard products and now feature more flat-bed seats in our premium cabins and more extra-legroom economy-class seating than any airline in North America. We offer customers more live television access than any other airline in the world, with DIRECTV® featured on nearly 200 aircraft. We also continue to modernize our fleet, taking delivery of more than two dozen new Boeing aircraft in 2013.
About the Person
R. Keith Halbert Senior Vice President and Chief Information Officer Keith Halbert is senior vice president and chief information officer for United Airlines. He is based at United's operations center in suburban Chicago. Halbert joined United in January 2008 and is responsible for the effective implementation and management of technology solutions to support all aspects of United's businesses and programs. Before joining United, Halbert was vice president and CIO of Electronic Data Systems (EDS). At EDS, Halbert led the company's digital transformation efforts and implemented a three-year IT transformation plan that consistently improved the company's performance and reduced operating expenses. Prior to joining EDS, Halbert served as managing director of knowledge management for the Feld Group, Inc., a privately held technology management consultancy acquired by EDS. While at Feld, Halbert held a number of leadership positions, including a three-year role as senior vice president and chief development officer for Delta Airlines, where he developed and implemented applications and infrastructure to support Delta?s customer experience, revenue management, airline operations and enterprise shared services business strategies. Additionally at Feld, Halbert served for two years as senior vice president and chief development officer for First Data Resources, where he developed and led a multi-year IT transformation effort focused on restructuring legacy systems to improve client service. He also served in a one-year role as senior vice president and chief development officer for Home Depot, where he developed and led their IT transformation initiative. Halbert holds a bachelor's degree in computer information systems and a master's degree in business administration from Jacksonville University.
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