What Happened?
Downers Grove, IL-based Florists` Transworld Delivery Companies Appointed Joseph Topper as Chief Information Officer
About the Company
FTD Companies is the largest gifting company in the world. Through our diversified family of brands, we provide floral and gift products to consumers primarily in the United States, Canada, the United Kingdom and the Republic of Ireland. We also provide floral products and services to retail florists and other retail locations throughout these same geographies. FTD has been delivering flowers since 1910 and the highly-recognized FTD® and Interflora® brands are supported by the iconic Mercury Man logo which is displayed in nearly 40,000 floral shops in approximately 150 countries. To inspire, support and delight our customers when expressing life`s most important sentiments.
About the Person
Joseph Topper joined FTD as Executive Vice President and Chief Information Officer in October 2016. Previously, he served as the Chief Information Officer, Chief Technology Officer and Customer Services for VitaCost.com, a subsidiary of the Kroger Company. Under Mr. Topper`s leadership, Vitacost.com was the #1 e-retailer among websites selling health and beauty products in 2013, and earned the #2 spot in customer satisfaction - second only to Amazon.com - according to the ForeSee Experience Index. Prior to Vitacost.com, he served as SVP, Customer Success and Chief Information Officer for Rosetta Stone, Inc. During his tenure, the company earned back-to-back Stevie Awards in 2011 and 2012 for innovation in customer service. Earlier in his career, Mr. Topper held various progressive leadership roles in technology and operations, and was a Commissioned Officer in the US Coast Guard. He earned a Bachelor of Science in Mathematics from the US Coast Guard Academy and his Master of Science in Telecommunications and Information Management from the Polytechnic Institute of NYU.
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