What Happened?
Westlake Village, CA-based www.jdpower.com Promoted Jonathan Miller as Chief Technology Officer
About the Company
At J.D. Power we amplify the voice of the consumer, and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results. Since 1968, companies around the world have trusted J.D. Power to generate and gather the consumer insights that illuminate and inform business success. J.D. Power quality and satisfaction measurements are based on responses from millions of consumers annually, resulting in actionable tools and insights to help the firm`s clients better serve their customers and be more profitable.
About the Person
Jonathan Miller is Vice President and Chief Technology Officer at J.D. Power. He is responsible for the company’s technology strategy and execution and also leads product development. Mr. Miller is a business-technology executive and former entrepreneur with 29 years in information technology. He has extensive senior-level experience in both large corporations and start-ups, and strong engineering process and operational excellence from building enterprise-class business systems and meeting stringent service levels. Mr. Miller has been with McGraw Hill Financial for over 10 years. Prior to joining J.D. Power in January 2012, he was the Chief Technology Officer for the Information & Media segment. There, he worked with McGraw Hill Financial business leaders to ensure effective solutions by driving standard IT platforms, stimulating innovation, and enabling speed to market by the segment’s business units. Previously, he was the Chief Technology Officer for Equity Research Services at Standard & Poor’s, where he had global responsibility for software engineering, technical project management and quality assurance. Earlier, he was involved in several entrepreneurial ventures, including a software company he co-founded that pioneered employee and manager self-service for human resources. Mr. Miller received a Bachelor’s degree in Physics from Hamilton College in New York and a Master’s degree in Electrical Engineering from Columbia University.
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