What Happened?
Phoenix, AZ-based Aspect Software has Appointed Jim Haskin as Chief Information Officer
About the Company
Aspect helps enterprise contact centers deliver remarkable customer experiences across every conversation and every channel – through a single, elegant software platform. As the global leader in customer engagement solutions, our unified interaction management, workforce optimization and back-office solutions seamlessly orchestrate people, processes and touch points for today`s top brands in aviation, financial services, healthcare, manufacturing, telecommunications and retail. Wherever you`re looking to remove communication and workflow barriers or automate more productive business processes, Aspect solutions allow you to build on your existing customer contact, workforce optimization and enterprise technology investments so you can put the contact center squarely at the center of the customer experience.
About the Person
Jim Haskin plays a crucial leadership role optimizing Aspect’s traditional technology assets with the company’s cloud initiatives. His team’s mission is to drive business value by delivering solutions, capabilities, support and operational excellence that deliver business results. Jim is responsible for internal IT as well as our managed services functions. Jim comes to Aspect after serving as Executive Vice President Enterprise CRM Practice at Levementum where he was responsible for building and leading a startup Salesforce.com consulting practice. Prior to that, he served as Senior Vice President of Services at CloudTrigger and worked as a CXO Advisor for Salesforce.com. He has also held senior leadership positions at Websense (WBSN), Acxion (ACXM), Siebel Systems, and Gateway. He began his IT career at Accenture. Jim earned an MBA from University of California, Irvine and Bachelor of Science in information systems from the University of Maryland.
Info Source
News
Short Profile