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Connect with your customers wherever they are, through any communication channel with Vocalcom Cloud Contact Center Solutions. Created in 1995, Vocalcom is a provider and world leader of omnichannel cloud contact center software solutions for customer service, sales/telemarketing, and debt collection. Our award-winning solution helps businesses deliver effortless omnichannel customer experiences - across voice, email, webforms, chat, instant messaging and social media - and drive more effective outbound call campaigns. Give your agents a more comfortable set-up and reduce the need for training with a contact center solution featuring a highly intuitive, unified interface and a comprehensive overview of the customer journey across all communication channels. Vocalcom`s open platform easily integrates with your CRM and business applications to boost your productivity and give your customers a richer and more personalized experience. Additionally, our unique CTI solution developed natively in Salesforce makes it easy to manage your contact center and all your omnichannel customer interactions in Salesforce. Spanning 47 countries and 5 continents, Vocalcom is trusted by more than 1,400 customers to orchestrate over 1 billion customer interactions per year in the cloud and on-premise. Vocalcom`s customers include HSBC, Axa, Comdata, Renault, BNP, Nespresso, FC Barcelona, Vodafone, Allianz, Office Depot and many more.
FilmSoft is a San Francisco, CA-based company in the Software and Internet sector.
Versitec is a Columbus, OH-based company in the Software and Internet sector.
At AlertEnterprise digital identity and trust are at the center of everything we do and core to our Physical Identity and Access Management (PIAM) solutions. We go to work each day with the mission to help organizations solve critical business and security challenges. We address those challenges by taking a universal digital identity for people and things, extending it across an entire enterprise in a secure, intelligent and efficient way. Fact is, security is long overdue for a digital transformation, and we believe that the changing threat landscape requires a change to conventional thinking and a new approach. This new approach drives us to empower organizations with real-time data insights, so they can do more with less, create engaging employee experiences, increase compliance and reduce risk. Our mission is to bring people, processes, data and technology together in a unique way to help organizations protect what matters most. We call it security convergence. And we develop game-changing security convergence solutions that deliver identity governance, access management, security intelligence and compliance validation across enterprise IT, HR, cyber and physical security environments. AlertEnterprise Inc was formed by the same team who found Virsa Systems which was aquired in 2006 by SAP and named as SAP GRC.