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SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Symphony Metreo Inc is a Palo Alto, CA-based company in the Software and Internet sector.
Savvius, Inc., a leader in packet-level network analytics and security forensics, enables network and security professionals to identify, understand, and respond to challenges in network performance and security. Savvius, formerly WildPackets, has sold products in more than 60 countries and all industrial sectors. Customers include Apple, Boeing, Cisco, Deutsche Telecom, Fidelity, Microsoft, Nationwide, and a high percentage of the Fortune 1000. Savvius is a Cisco Solution Partner.
Aljex is transportation software designed by someone who understands the brokerage business. Aljex CEO, Tom Heine, owned a freight brokerage business for 14 years before launching Aljex in 1995. He understands what you are looking for in software for your transportation business. Imagine sending load offers to selected carriers, even getting them to bid on your loads - all without picking up the telephone or doing those lengthy internet searches.
Dgraph is an open source, low-latency, high throughput, native and distributed graph database.