What Happened?
San Jose, CA-based Cisco Promoted Guillermo Diaz as Chief Information Officer
About the Company
Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. At Cisco customers come first and an integral part of our DNA is creating long-lasting customer partnerships and working with them to identify their needs and provide solutions that support their success. The concept of solutions being driven to address specific customer challenges has been with Cisco since its inception. Husband and wife Len Bosack and Sandy Lerner, both working for Stanford University, wanted to email each other from their respective offices located in different buildings but were unable to due to technological shortcomings. A technology had to be invented to deal with disparate local area protocols; and as a result of solving their challenge - the multi-protocol router was born. Since then Cisco has shaped the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors and ecosystem partners and has become the worldwide leader in networking - transforming how people connect, communicate and collaborate.
About the Person
Guillermo Diaz, Jr., is Senior Vice President of Information Technology – Connected IT Services at Cisco, accountable for the company`s enterprise IT architecture, technology strategy, and IT services/operating model. He is the senior IT executive responsible for the company`s sales and channels, the Cisco Services business, Cisco`s Software as a Service (SaaS) platform architecture and operations, and all IT services delivered in the Americas and EMEAR regions. Diaz and his team improve the overall IT experience by strengthening foundational sales and services architecture and capabilities, unifying operating models, and accelerating innovative business outcomes for Cisco customers, partners, and employees. Diaz is IT leader of Cisco`s major transformation program and priority known as Accelerated Cisco Transformation (ACT). The focus of ACT is to align all company priorities, investments, and business models to drive optimal return on investments. He is also executive sponsor of Conexión, Cisco`s Hispanic/Latino employee resource network, and a key leader on Cisco`s Diversity Council. Since joining the Company in 2000, Diaz has played a major role in developing Cisco`s IT organization by leading initiatives that build and manage significant business foundations. Some of these initiatives include Enterprise IT Infrastructure and Management Systems, Enterprise Resource Planning (ERP) Large Scale Platforms, and Cisco`s internet and intranet network foundations – Cisco.com and Cisco Employee Connection. Additionally, Diaz has led key business IT application areas such as Cisco`s Electronic Commerce, Technical Services, Professional Services, Service Sales and Marketing, Customer Service, Cisco Capital, and Cloud/SaaS platforms. Prior to joining Cisco, Diaz held senior IT leadership positions including Director of Global Network Services for Silicon Graphics, Senior Director of IT for Intelligent Electronics (now Ingram Micro), and Manager of Telecommunications for Alza Corporation. He began his career in telecommunications with the United States Navy. Diaz was recognized by the Silicon Valley Business Journal as 2014 Best CIO Community Champion, and by the Hispanic IT Executive Council (HITEC) as one of the Top Hispanics in IT from 2009 to 2014. Other awards include the National Eagle Leadership Award in 2010 and CIO Magazine`s Ones To Watch Award in 2007. Diaz holds a Bachelor of Science degree in business administration from Regis University in Colorado.
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