Gavin Hupp was Appointed as Director Customer Data and CRM Technology at PetSmart

Date of management change: February 10, 2020 

What Happened?

Phoenix, Arizona-based PetSmart Appointed Gavin Hupp as Director Customer Data and CRM Technology

 

About the Company

There`s one thing that unites everyone who works at PetSmart: we all love pets. Cats, dogs, goldfish, parakeets, hamsters – you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging! When you work with us, you`ll discover that we love our people, too. Whether you`re based in a store, distribution center or at our home office, you`ll find yourself inspired and empowered to go further, reach higher and really make the most out of your career with PetSmart. We employ 55,000+ associates, operate 1,600+ retail stores in the United States, Canada and Puerto Rico. In additional to providing over 11,000 products in our stores, we also offer services such as our Grooming Salon, Pets Hotel, and Pet training. Our portfolio of digital resources for pet parents – including PetSmart.com, Chewy.com, and OnlyNaturalPet.com offers the most comprehensive online pet supplies and pet care information in the U.S. Through our in-store pet adoption partnership with independent nonprofit organizations, PetSmart Charities® and PetSmart Charities™ of Canada, PetSmart have helped 7.8 million pets find their forever homes and have donated over $100 million in grants to over 3,000 animal welfare organizations.

 

About the Person

Gavin Hupp is Director Customer Data and CRM Technology at PetSmart. Previously, Gavin held various senior IT leadership roles in the industry.

 

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