| Name | Title | Contact Details |
|---|---|---|
Fernando Ortega |
Executive Vice President & Chief Information Officer | Profile |
Alabama Telco Credit Union began operations in December of 1934 with seven charter members and a capital base of $70.
Royal Credit Union was made up of just 100 Members when we were organized in April 1964 to serve the employees of Uniroyal and their families. In November of 1972, Royal was granted permission to add other employee groups to its membership and over the next two years we did just that, bringing 27 new groups into the family. That popularity told us we were ready for a community charter. With more than 200,000 Members today, on the surface we don`t really look like we did when we just occupied a small office in a tire plant. But there are many, many things that have remained true from day one. They are highlighted in our Core Values, which you will find on this page and posted in each of our offices. More importantly, you will find these Core Values instilled in each of our team members, who make sure to listen to your story and help you in any way they can. Federally insured by NCUA.
Since our founding in 1934, we have been singularly focused on one thing: providing world-class personal service and financial security to our Members. This isn`t just something we say—everything we do, every decision we make, is with an unwavering commitment to serving the best interests of our Members. Although we offer the same products and services as other financial institutions, our structure and culture are vastly different. Banks are for profit, while credit unions are Member-owned financial cooperatives, meaning our excess earnings are returned to our Members in the form of lower rates on loans, higher rates on savings, low-to-no fees, and many complimentary services. We take to heart the “people helping people” philosophy, the principle on which credit unions were founded. Pledging ourselves to this idea not only means our steadfast dedication to Member service, but also actively supporting the communities we serve through events, donations, scholarships, and financial literacy programs. Consumer Reports recently published findings from a study they`ve been conducting since 2012 to rate “key aspects of customer service care” across 22 industries. Credit unions were rated the best industry with a score of 90 out of 100. And, SchoolsFirst FCU ranked the best among all credit unions nationwide. We serve school employees and their families across the state of California. As the largest education-based credit union in the U.S., and the fifth largest credit union by asset size, our financial stability can be attributed to one thing: continually providing our Members with world-class personal service to help them better their financial lives. Equal Housing Opportunity. Federally Insured by NCUA.
Merchant Warehouse is a leading provider of payment technologies and merchant services. The company's solutions enable businesses to more effectively connect and engage with their customers regardless of how, where or when they choose to shop. Merchant Warehouse's flagship technology solution, the Genius Customer Engagement Platform, supports both traditional and new payment types, including mobile commerce, from a single countertop acceptance device. Merchant Warehouse also employs a full-time technology and product team of nearly 100 people across its Boston and Belfast offices. The integration of top technologies, including Apple Pay, PayPal, Softcard and LevelUp, enables Genius to give consumers the best possible experience at the checkout -- seamlessly blending payments and offers at the point of transaction.
Meritus Payment Solutions is the trusted global payments partner. With a client-first mentality, Meritus provides International Payment Solutions that include mobile, credit and debit cards, gift and loyalty cards, fraud management, Automated Clearing House (ACH) and more. Proprietary products such as payment platform, Payment XP, Recurring Billing Manager, Fraud XP and Chargeback Management System, allow companies to conduct business wherever it takes them. Built on a foundation of excellence, Meritus strives to shape the payment processing industry.