What Happened?
Daly City, CA-based Genesys Promoted Felix Wyss as Vice President of Artificial Intelligence and Applied Research
About the Company
Genesys powers more than 25 billion of the world`s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry`s #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.
About the Person
Felix Wyss is Vice President of Artificial Intelligence and Applied Research at Genesys. Previously, Felix held various senior IT leadership roles in the industry.
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