| Name | Title | Contact Details |
|---|---|---|
Bob Dussault |
Sr. Director, Data Center & Technical Operations | Profile |
TRANZACT is the market leader in delivering high-volume sales for the top insurance brands in America. We reach millions of consumers a week. We help the leading consumer insurance brands grow quality direct-to-consumer business. TRANZACT has multiple subsidiaries, including Cignium, a software development and technology services company, and TZ Insurance Solutions, a licensed insurance producer. Together, our marketing, technology, and sales operations enable us to produce unrealized gains for our clients. We serve the health, life and property and casualty insurance industries. Our team is made up of more than 1,100 employees spread throughout the Western Hemisphere. We all work together to strengthen our clients’ business and maximize their return on investment.
Get Satisfaction makes a network of customer support forums where customers can post their own questions, idea, problems, or conversations about a product. They have seeded the network with boards for over 200 companies. If a company wishes, they can claim their companys board and put their own employees on to moderate the boards.
StellaService helps companies grow through better service across their stores, contact centers and ecommerce fulfillment. The company offers solutions including employee engagement tools, real-time customer feedback surveys and objective performance measurement across online and in-store channels. Together, these solutions enable companies like Walmart, Zappos and Ralph Lauren to build brand equity, increase customer advocacy and drive sales.
Brandwatch is a world-leading social media monitoring and analytics provider, helping more than 700 leading brands and agencies to monitor and identify key insights from the social web to make smarter business decisions. The company recently launched Vizia, a beautifully-presented multi-screen social command centre product.
Since 2011, Red Spot Interactive has developed and implemented a SaaS-based integrated marketing and customer acquisition platform for small business advertisers to optimize and maximize ROI from their online and offline marketing channels. The objective results from our platform have been $15,000,000 earned in gross margin by our first 50 small business clients, and over 30,000 consumer appointments implemented across our first 100 clients. Through the proprietary integration of media targeting, lead management, operational and ROI based analytics, along with client retention technology, RSI drives the highest revenue possible from every marketing channel available to small business advertisers. With robust real time ROI reporting by marketing channel, RSI’s platform is designed for small business advertisers to generate, track, and optimize sales and ROI, not just leads. Our proprietary technology and services combine all critical transaction points for unit and conversion rate optimization and analysis of the entire marketing and customer acquisition funnel into one simple-to-use system and reporting dashboard. As well, through our platform, small businesses achieve scalability and time savings in their operations by receiving all necessary tools for website analytics, advertisement creation, customer retention and lifecycle marketing, along with online reputation management through one interface.