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RightNow provides strategic software solutions to drive superior customer experiences while dramatically reducing costs.
Shinydocs is rethinking how data is used to drive real business results. Through our two versatile products, Shinydrive and Shinydocs Cognitive Suite, we connect all of your information so you can make more efficient and informed business decisions. We also arm you with a comprehensive understanding of your data, empowering you to tackle any data challenge with confidence. By rethinking how data and documents are accessed and used, we transform how your business functions.
Empix Imaging Inc is a Mississauga, ON-based company in the Software and Internet sector.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Parature is a Herndon, VA-based company in the Software and Internet sector.