What Happened?
United States Postal Serivce promoted Ellis Burgoyne to CIO
About the Company
As the U.S. Postal Service continues its evolution as a forward-thinking, fast-acting company capable of providing quality products and services for its customers, it continues to remember and celebrate its roots as the first national network of communications that literally bound a nation together. Ours is a proud heritage built on a simple yet profound mission: Connect every American, every door, every business, everywhere through the simple act of delivering mail. This idea of universal service is at the heart of the $900 billion industry that drives commerce, plays an integral part in every American community and remains the greatest value of any post in the world. This is the promise and potential of the United States Postal Service. The Postal Service delivers more mail to more addresses in a larger geographical area than any other post in the world. The Postal Service delivers to more than 151 million homes, businesses and Post Office boxes in every state, city, town and borough in this country. Everyone living in the U.S. and its territories has access to postal products and services and pays the same postage regardless of their location.
About the Person
Ellis Burgoyne is the Chief Information Officer and Executive Vice President of the United States Postal Service. Reporting directly to the Postmaster General, he oversees the integration of technology and innovation in delivering more than 170 billion pieces of mail to an estimated 150 million homes and businesses across the country. He is responsible for the third-largest computing network in the world, as well as one of the world’s largest intranets. Since December 2010, Mr. Burgoyne has directed the advancement of new mail intelligence, engineering systems, information technology systems, payment technology and corporate information security to meet the changing needs of the customer. Before joining the USPS Executive Leadership Team, Mr. Burgoyne served four years as vice president of Area Operations for the Southwest Area. In this role, he oversaw 70,000 employees and was responsible for all postal operations including mail processing and distribution, and customer service and administrative operations. Earlier, Mr. Burgoyne served as vice president, Delivery and Retail, where he was responsible for retail, delivery and vehicle operations involving the nation's more than 37,000 Post Offices, stations, and branches, including retail service equipment and retail access channels. Mr. Burgoyne also served as district manager of the Colorado/Wyoming District. Under his leadership, the Colorado/Wyoming District attained the highest rating on the National Performance Assessment (NPA). As district manager for the Richmond District, Mr. Burgoyne led his district to new levels of performance and customer satisfaction. His achievements earned him the Chief Operating Officer's Award in 2004 and Vice President's Awards in 2002, 2003 and 2004. Mr. Burgoyne began his postal career in 1978 as a Letter Carrier in Inglewood, California. Throughout his postal career he has served as Postmaster of Oakland, California; mail sectional center Finance Director; manager, Customer Services in Southern California; senior financial analyst in the former Southern Region; finance manager in the Tennessee District; and finance manager in the former Mid-Atlantic Area. He is a graduate of California State University, Los Angeles.
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