What Happened?
Charlotte, NC-based Systems Maintenance Services has Appointed Elizabeth Austin as Chief Information Officer.
About the Company
In 1981, SMS started out providing businesses with responsive, low-cost IT hardware break/fix services that enabled our clients to cut ties to OEMs that sought only to trap their clients in a never ending cycle of new hardware purchases. We have invested a great deal of time and effort into building a global support structure that ensures the same dependability and high quality of service for every client regardless of their location or service requirements. All SMS operational processes are globally standardized and seamless while also designed to be locally flexible and accommodating. This approach ensures our solutions will fit the unique requirements of your data centers as well as your branch offices.
About the Person
Elizabeth Austin is responsible for leading our global Information Technology team as it continues to develop infrastructure, applications and scalable tools within our rapidly growing base of global operations. In addition to development, her team will be charged with implementation and ongoing management of all client-driven and mission critical information systems as the company continues to grow and expand its operational base. Prior to joining SMS, Elizabeth was Vice President, IT Application Services at Family Dollar where she was responsible for applications support, technology deployments, and customer care support throughout 11 distribution centers and 8,100 stores. She has also held positions with Premier Systems Integrators, Powersoft, Inc., Computer Solutions, Inc. and Burroughs Corp. She holds a BA in Business Administration from University of North Carolina, Charlotte and has held several community service positions, including SIM Society of Information Management, Charlotte CIO Forum Advisory Council and UNCC College of Computing & Informatics Advisory Board.
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