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Givewith is a SaaS company that delivers a unique sales and procurement differentiator in the form of curated Social Impact programs – helping our customers strategically win business and further sustainable procurement. Software and services provide buyers and sellers key insights to be imbedded in differentiating sales proposals and strategic procurement activities to improve alignment to Corporate Social Responsibility (CSR) objectives and enhance Environmental Social Governance (ESG) ratings via embedded Social Impact programs tailored to a prospect`s CSR objectives. Givewith promotes the connection between our customers and their clients and suppliers to create a totally new, incremental funding source for Social Impact from the top of the transactional/revenue funnel.
Definitve Design is a Langhorne, PA-based company in the Software and Internet sector.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Popmenu turns your restaurant website menu into a customer conversion engine by putting the experience consumers crave - photos, reviews and ratings - directly into your site and under your control.