What Happened?
San Francisco, CA-based Collinson Group has Appointed Chris Lord as Group Chief Information Officer
About the Company
Collinson is a global loyalty and benefits company. We use our expertise and products to craft customer experiences which enable some of the world`s best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insights into high earning, frequent travellers allows us to create products and solutions for our clients that inspire greater customer engagement to drive more profitable relationships, enrich their travel experiences, protect what matters and assist in in times of need. While specialising in Financial Services, Travel and Retail, we also support clients in multiple sectors. We have worked with over 90 airlines, 20 hotel groups and more than 600 financial institutions and banks, with clients including AccorHotels, Air France KLM, American Express, British Airways, Cathay Pacific, Diners Club, Mandarin Oriental, Mastercard, Radisson Hotel Group, Sephora, Visa and Vhi. We take our 30 years` experience working with these kinds of household names in over 170 countries, and help our clients to deliver the smarter experiences it takes to differentiate their propositions, and help them win deeper devotion with their customers. Collinson is a privately-owned entrepreneurial business with 2,000 passionate people working in 20 locations worldwide. Our solutions include Priority Pass, the world`s best known airport experiences programme, while we are also the trusted partner behind many of the leading financial services, airline and hotel brand`s reward programmes and loyalty initiatives.
About the Person
Chris Lord has worked in Technology for over 20 years with a main focus on the Financial Markets and is now using that experience to drive improvements in real-time and low-latency analytics in Retail. As part of his career, he worked in the USA for 7 years and managed teams spread across Asia (including building a new team in China), Australia, Europe and North America, he speaks fluent French and passable American. His roles focussed on the transformation and delivery of deployed and SaaS products. His main roles include Reuters where he ran the Fundamental and Reference Data services and more recently Head of Technology at DST (a major global financial services supplier) where he was responsible for the re-design and re-architecture of two core products, culminating in five industry awards. He currently works for dunnhumby where, as CTO, he is responsible for innovation in the customer analytics space using Big Data techniques to drive product strategy for Social Media Advocacy, Pricing and Promotion, and Customer Insight.
Info Source
News
Short Profile