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AgencyQ is an interactive agency headquartered in Washington, DC. A diverse, award-winning team of consultants, designers, and technologists, together we explore, experiment, and collaborate to imagine one-of-a-kind ideas, beautiful designs, and clever, technology-driven solutions.
MECLABS is dedicated to using the Web as a laboratory to gain an understanding of the factors that influence human choice. MECLABS develops robust partnerships with leading businesses and universities to conduct real-world research that continuously validates and updates our library of insights.
As the leading provider of call analytics solutions, Marchex knows that your best customers are calling. From simple call tracking to omnichannel call attribution across search, social, and display, Marchex lets marketing teams stop the guess work, connecting online-to-offline data to better understand what drives a customer to convert. With keyword-level call tracking, marketers can improve the ROI from click-to-call advertising, and Marchex integrates with leading analytics and advertising platforms. Marchex is also the provider of award-winning speech analytics technology, using conversational A.I. to understand the nuances of customer calls and create the most outstanding customer experience possible.
We know how to craft the right message. What’s more, we know how to deliver it at the right time to the right people. The concept is simple, but the science behind it is incredibly complex. We’ve dedicated countless hours to making our processes perfect. The result of our work, simply put, is results that matter. When clients succeed, we do. That goes beyond customer experience. It’s a partnership.
SMG (Service Management Group) partners with more than 450 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform competitors. Strategic solutions include omniCXTM, Brand Research, and Employee Engagement. SMG evaluates 200 million surveys annually, across 130 countries.