What Happened?

About the Company

Its an exciting time to work at Blue Cross and Blue Shield of North Carolina. Health care is changing, and we are leading the way. We offer more than health insurance our customers can count on. We are committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians. Our company is a not-for-profit with headquarters in Durham and major operations in Winston-Salem and Fayetteville. In all we employ more than 4,500 North Carolinians and serve more than 3.7 million customers.

About the Person

Alan Hughes came to BCBSNC in 2009 as SVP and Chief Information Officer. Hughes has more than 23 years of senior leadership experience in information technology, including serving at some of the nation's leading companies. He holds the role of Executive Vice President and Chief Operating Officer at Blue Cross and Blue Shield of North Carolina and is responsible for leading Customer Governance Operations, Information Services, Business Transformation and Business Process Excellence. Prior to that, he served as Senior Vice President and Chief Information Officer. Hughes has demonstrated success in linking his organizations' IT strategy to business success. He has a strong record of helping global organizations make the most of information to meet financial, competitive and regulatory needs. His accomplishments have included integration of complex systems, improvement of customer Web capabilities and reduction of operating costs without sacrificing service. Before coming to BCBSNC, Hughes served at GE Commercial Finance as Chief Information Officer of Global Risk Management and as CIO of Distribution Finance. He was also President of Business Services and CIO for Deutsche Financial Services, which was acquired by GE Commercial Finance in 2003. Alan has an MBA from New York University and a bachelor's degree in biological sciences from the State University of New York - Old Westbury.