| Name | Title | Contact Details |
|---|---|---|
Kelley Archer |
Director Information Security | Profile |
Kelley Archer |
Director of Information Security | Profile |
Companies spend $385B annually trying to gather and capitalize on their organizational intelligence (human insights). However, today`s approaches of gathering these insights are inefficient, disconnected, and slow to deliver value. 9Lenses is the first enterprise SaaS platform that has productized this process, accelerating and automating how companies move from human insights to value-creating actions. 9Lenses customers include leading G1000 corporations, and is led by an executive team with a track record of building disruptive technology companies.
We help companies and brand owners predict customer behavior. Founded in 1984, our original focus was on providing unique and timely customer insights to the Automotive industry. We were the first company to develop an interactive customer follow-up program for the Automotive industry, set the foundation for survey-driven customer loyalty programs and pioneered an auditable and interactive way to track dealership performance. As the customer interaction with brands continues to evolve, so does our solution, ensuring that our clients are always on the forefront of managing the customer experience and leveraging the latest tools and technologies. We have expanded our work into other industries including Travel and Hospitality, Retail, Telecommunications, and Financial Services. Our work has evolved but our intent has not changed: to provide meaningful and actionable customer insight to our clients and to provide innovative tools and technologies for companies to manage their brands and their customers.
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