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SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Indigo Olive Software is a Wheaton, IL-based company in the Software and Internet sector.
Telosa Software has been developing information management solutions
We are Pandas on a mission to change documents. We are a team of techy rebels building tools that make businesses run better. We collaborate, learn, and strive to achieve great things. In 2011, we set our eyes on changing the way companies work with documents. Too often, modern businesses still use dated processes because of habit or comfort. This wastes tremendous amounts of time and has a negative effect on the bottom line. We are working hard to rebuild the document process to allow businesses to achieve greater results with less effort. Your time is precious, PandaDoc helps you win it back.
MainStreet softworks is a Gainesville, FL-based company in the Software and Internet sector.