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SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Vinimaya, Inc. is a privately held software company that provides innovative E-Procurement Catalog and B2B Shopping solutions based on the patent-pending Vinimaya SmartSearch? technology platform.
Radius helps companies expand and win globally. Clients from startups to larger multinationals take advantage of Radius` international accounting, finance, banking, tax, HR, legal and compliance support to simplify their core operations, reduce their risk exposure and improve the management and control of their overseas businesses. Radius delivers support and expertise through managed services, advisory services and OverseasConnect, our integrated cloud-based software platform, to create solutions that meet the needs of over 650 clients operating in 110 countries around the world. Headquartered in Boston, MA, with offices in the UK, Brazil, China, India, Japan and Singapore, we are the global growth experts.
I O Software is a Flint, MI-based company in the Software and Internet sector.
Infinite Campus, Inc. is a Minneapolis, MN-based company in the Software and Internet sector.