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Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE®, a unified suite—including call recording, quality management, workforce management, voice-of-the-customer analytics and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer and improve the overall agent and customer experience. Calabrio ONE is easy to use, which empowers management to align activities and resources quickly with the demands of today`s multichannel customer. The secure platform has a lower total cost of ownership and can be set up and expanded on a public, private or hybrid cloud.
KMS provides knowledge management solutions for organizational excellence. Lighthouse structures the entirety of organizational knowledge, providing employees with the most relevant and up-to-date information for their needs. With Lighthouse, organizations succeed in turning their customer interactions into sales by providing unified customer service on all service channels and turning their employees into experts in their fields after brief training. KMS lighthouse serves dozens of satisfied customers in Israel and worldwide, all of whom began using the product after a short implementation period of only a few months. KMS lighthouse was chosen as one of the 100 most influential KM companies in the world by KMWorld, won the Promise Award from KMWorld magazine, and was included in Gartner`s Cool Vendors in 2014. KMS lighthouse is a part of Aman group, a leading IT company in Israel.
Nutech Systems is a Grandville, MI-based company in the Software and Internet sector.
Helion Automotive Technologies is a Lutherville Timonium, MD-based company in the Software and Internet sector.
Jaspersoft Corporation is a San Francisco, CA-based company in the Software and Internet sector.