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KBSI offers training courses on our entire suite of commercial software tools and courses on the IDEF methods on which the tools are based. Training classes are organized on a client-by-client basis, allowing us to address the specific needs of each
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
La Crosse Management Systems is a La Crosse, WI-based company in the Software and Internet sector.
BriteCore was built from the ground up using the latest modern technology. Deployed using the Amazon Web Services cloud, our enterprise-level software is continually updated to guarantee maximum security, efficiency, and durability at scale. More than 50 insurance carriers, MGAs, and start-ups rely on BriteCore to increase speed to market, improve competitive position, and support growth. Visit www.britecore.com to find out why these companies are putting BriteCore in production all across the US and Canada.
Mocana Corporation is one of the leading companies in Software and Internet industry. Mocana Corporation is based in San Francisco, CA. You can find more information on Mocana Corporation at www.mocana.com