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Cresta is a generative AI platform focused on optimizing contact centers to enhance customer experience, operational efficiency, and revenue growth. The company leverages real-time AI-driven insights and coaching to improve customer interactions and accelerate skill development for professionals in high-stakes environments. Crestas solutions have demonstrated significant results, including a 20% increase in customer satisfaction, 30% faster agent onboarding, and a 25% rise in revenue per lead. Crestas offerings are built on its proprietary Ocean-1 AI model, which integrates large language models with domain-specific data. Key features include real-time agent coaching, performance tracking tools for managers, and executive analytics that provide critical metrics like customer satisfaction and average handle time. The platform is designed for industries such as financial services, helping enterprises scale their customer service operations while maintaining high quality. Cresta is supported by prominent investors and a leadership team with extensive experience in AI.
ProTel Networks is a Salt Lake City, UT-based company in the Business Services sector.
Transform your hospital pharmacy into an active revenue generator and care management strategy with the industry’s first end-to-end hospital pharmacy solution
Turn your insurance installs into retail We are your claims caretakers, proud to say we pay contractors upon completion. REQUEST MORE INFORMATION CLAIMS MANAGEMENT Our areas of expertise Claim Preparation Denied Claims Materials & Supplies Insured Pa...
Mercury Print Productions Inc is a Rochester, NY-based company in the Business Services sector.